Brightside Alliance / Shingo Institute [8]

«The goal is to set the environment and the ability for that happiness to happen»

Brightside Alliance / Shingo Institute [7]

«That cycle of learning is gonna increase and the speed is gonna become that much faster»

Brightside Alliance / Shingo Institute [5]

«It was a drive of improvements»

Brightside Alliance / Shingo Institute [4]

«If you do it right you build the environment that enables everybody in the organization to be aligned and have that discussion and drive that improvement all the time»

Brightside Alliance / Shingo Institute [3]

«If it doesn’t make it happy, why have the job in the first place—change it!»

Brightside Alliance / Shingo Institute [2]

«That curiosity is what helps people want to drive improvements all the time»